Getting Started with Outlook

• Log On to Outlook
• The Outlook Environment
• Compose and Send a Simple Message
• Open a Message
• Reply to a Message
• Print a Message
• Delete a Message

Composing Messages

• Address a Message
• Format a Message
• Check Spelling and Grammar
• Attach a File
• Forward a Message

Managing Mail

• Open and Save an Attachment
• Flag a Message
• Create a Folder
• Move Messages to a Folder
• Copy Messages to Folders
• Delete a Folder

Scheduling Appointments

• The Outlook Calendar
• Schedule an Appointment
• Assign a Category to an Appointment
• Update Calendar Entries

Scheduling Meetings

• Schedule a Meeting
• Reply to a Meeting Request
• Propose a New Meeting Time
• Track Meeting Responses
• Update a Meeting Request
• Cancel a Meeting Request
• Print the Calendar

Managing Contacts

• Add a Contact
• Sort Contacts
• Find a Contact
• Generate a Map
• Edit a Contact
• Delete a Contact
• Print Contacts

Managing Tasks

• Create a Task
• Edit a Task
• Update a Task

Using Notes

• Create a Note
• Edit a Note
• Copy a Note

Microsoft Outlook 2003/2007 - Level 2

Course Fee: $249.00
Course Time: 1 day, 9am - 4pm, or 2 evenings, 6pm - 9pm

Objectives

Upon successful completion of this course, students will be able to:

• track work activities using the Outlook Journal.
• customize the calendar by setting various calendar options.
• modify message options.
• make folder information available to other Outlook users.
• assign and track tasks.
• customize the Outlook environment.
• sort, find and color-code items in your mailbox and calendar.

Course Content

Tracking Work Activities Using the Journal

• Record a Journal Entry Automatically
• Manually Record a Journal Entry
• Modify a Journal Entry

Setting Calendar Options

• Set Work Days and Times
• Display Other Time Zones
• Set Free/Busy Options

Setting Message Options

• Modify Message Settings
• Modify Delivery Options
• Modify Message Formats
• Notify Others that You will be Out of the Office
• Create and Modify a Distribution List
• Insert a Hyperlink

Sharing Folder Information

• Specify Folder Permissions
• Access Another User's Folder
• Delegate Access To Folders

Managing Tasks

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Customizing Outlook

• Customize the Toolbar
• Create a New Toolbar
• Customize the Menu
• Create a Folder Home Page

Locating Outlook Items

• Sort Messages Using Multiple Criteria
• Find Messages
• Find Messages Using Multiple Criteria
• Filter Messages
• Organize Messages
• Manage Junk Email

Microsoft Outlook 2003/2007 - Level 3

Course Fee: $249.00
Course Time: 1 day, 9am - 4pm, or 2 evenings, 6pm - 9pm

Objectives

Upon successful completion of this course, students will be able to:

• Communicate using MSN Messenger.
• Personalize your mail by using stationery and signatures.
• Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
• Use contacts to share, link, and communicate information.
• Save and archive mail.
• Create a custom form.
• Set up your computer for offline and remote use.

Course Content

Communicating Using MSN Messenger

• Obtain a Hotmail Account
• Add Contacts
• Send and Receive Instant Messages
• Attach a File
• Change MSN Messenger Status
• Change MSN Messenger Options

Personalizing Your Mail

• Use Stationery
• Create Custom Stationery
• Create Signatures
• Modify Signatures

Organizing Outlook Items

• Group Items
• Create Search Folders
• Create Rules
• Apply Conditional Formatting

Working with Contacts

• Forward Contacts
• Create a vCard from a Contact
• Export Contacts
• Perform a Mail Merge
• Link Items to a Contact

Saving and Archiving Mail

• Save Messages in Alternate Formats
• Archive Messages
• Protect Personal Folders

Creating a Custom Form

• Add Form Fields
• Save a Form
• Test a Form

Working Offline and Remotely

• Create an Offline Folder File
• Make a Folder Available Offline
• Create a Send/Receive Group
• Download Messages