Microsoft Dynamics GP Receivables Management
Course 8508: One day;
Instructor-Led
Course Fee:
$499.00
Course Time: 1 day, 9:30 am - 4:30 pm, or 2 evenings, 6pm - 9pm
Introduction
The one-day Microsoft Dynamics GP Receivables
Management course explores the accounting cycle and the
processes required to enter invoices and receive
payments from customers. This course shows you how to
perform additional functions such as credit memos,
prepayments, small balance write off, print customer
statements, enter and void scheduled payments, and
month-end closing procedures. Learn to set terms for
calculating document discount dates and due dates, use
balance forward and open-item statements, and apply any
mix of the comprehensive service and finance charges
available.
A thorough understanding of these topics allows you
to apply payments and credit memos to specific unpaid
invoices by using several automatic payment application
options. This keeps customer payment information
consistent and accurate. You learn to use comprehensive
reporting features to present data in different ways,
including many standard reports such as Aged Accounts
Receivables, Customer Aged Receivables and the
Receivables Trial Balance report. This course also
demonstrates how to define default values that
automatically populate data fields and gather the
information you need to make better business decisions
by exploring powerful inquiry and lookup functions.
Audience
Customers wanting to learn the basic features and to
develop a working knowledge of the typical day-to-day
procedures required to effectively use Microsoft
Dynamics GP Receivables Management.
Receivables Management training is recommended for
anyone who plans to implement, use, maintain, consult,
or support Microsoft Dynamics GP. The class is targeted
toward data entry clerks, administrators, office
managers, CEOs, and consultants who need to understand
the technical aspects of Receivables Management and gain
foundational knowledge of the application functionality.
At Course Completion
After completing this course, students should be able
to:
| • |
Perform all Receivables Management related
data entry functions including customer
invoicing, customer payment application and
recurring invoices
|
| • |
Perform maintenance on Receivables Management
documents and maintenance records such as
customers, customer classes and scheduled
payments
|
| • |
Apply payments and prepayments to customer
balances or against specific invoices
|
| • |
Print standard reports for audit trail
purposes, financial analysis and to verify data
entry
|
| • |
Identify the impact of the Receivables
Management module on other modules
|
| • |
Troubleshoot and correct input errors
including incorrect posting date or incorrect
document amounts
|
| • |
Perform month-end procedures including aging
customer documents, closing statement cycles and
printing customer statements.
|
Prerequisites
Before attending this course, students must have:
| • |
General knowledge of Microsoft Windows
|
| • |
Completed the Microsoft Dynamics GP Tutorial
|
| • |
Basic knowledge of accounting principles
|
Microsoft Certification exams
No Microsoft Certification exams are associated with
this course currently.
Course Materials
The student courseware includes a comprehensive
workbook and other necessary materials for this class.
Course Outline
Chapter 1: Introduction
This chapter gives students a general overview of the
features and benefits of using the Receivables
Management module in an integrated environment. It also
focuses on the integration of this module with other
modules in the Microsoft Dynamics GP application.
Main Topics
| • |
Receivables Management Features and Benefits
|
| • |
Receivables Management Overview and Roadmap
|
| • |
Integration
|
After completing this chapter, students should be
able to:
| • |
Identify the features and benefits available
when using Receivables Management
|
| • |
Discuss integration that takes place between
Receivables Management and other modules within
the Microsoft Dynamics GP system
|
| • |
Identify the navigation used to access the
windows for transactions, reports, utilities,
routines, and inquiries in Receivables
Management
|
Chapter 2: Setup Procedures
This chapter focuses on the setup procedures for the
Receivables Management module. You examine in detail the
options available to customize this module to reflect
the way your organization does business. Time is spent
discussing the benefits of using customer classes to
organize and ease data entry. You set up customers so
that you can track the information that is crucial in
your company. The last step is to enter Beginning
Balances for each customer in preparation for using the
Receivables Management module. Once your Receivables
Management setup has been defined, there are many
reports available to document the selected preferences.
Main Topics
| • |
Receivables Management Setup Checklist
|
| • |
Company and Posting Setup Procedures
|
| • |
Receivables Management Setup and Options
|
| • |
Sales Territory Maintenance
|
| • |
Salesperson Maintenance
|
| • |
Customer Class Setup
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| • |
Customer Maintenance
|
| • |
Customer Account Maintenance
|
| • |
Customer Maintenance Options
|
| • |
National Accounts Maintenance
|
| • |
Refund Checks Setup
|
| • |
Receivables Management Setup Reports
|
| • |
Beginning Balances
|
| • |
Customer Summary
|
Lab
| • |
Modify Existing Receivables Management Setup
Selections
|
| • |
Add a New Sales Territory
|
| • |
Add a New Salesperson Record
|
| • |
Modify an Existing Customer Class
|
| • |
Add a New Customer Record
|
| • |
Add a New National Account
|
| • |
Set up Refund Checks
|
After completing this chapter, students should be
able to:
| • |
Customize settings for the Receivables
Management module
|
| • |
Set up Sales Territories and Salesperson
information
|
| • |
Create Customer Classes and assign customers
appropriately
|
| • |
Create Customer Records
|
| • |
Set up Refund Checks
|
| • |
Enter beginning balances for each customer
|
Chapter 3: Daily Procedures
This chapter defines the ways transactions can be
entered and posted in Receivables Management. You
explore the difference between transaction level and
batch level posting, and the methods for posting
batches. This chapter demonstrates the many types of
transactions that can be entered in Receivables
Management. Entering customer payments, printing refund
checks and Scheduled Payments is covered in this
chapter.
Main Topics
| • |
Transaction Entry Overview
|
| • |
Posting Overview
|
| • |
Receivables Batch Entry
|
| • |
Receivables Transaction Entry
|
| • |
Applying Documents
|
| • |
Post Transactions
|
| • |
Scheduled Payments Checklist
|
| • |
Scheduled Payments Entry
|
| • |
Entering Cash Receipts
|
| • |
Apply Posted Transactions
|
| • |
Entering Refund Checks
|
| • |
Batch Recovery
|
Labs
| • |
Enter and Post the Invoice
|
| • |
Enter and Apply a Credit Memo
|
| • |
Create a Payment Schedule for a Sale to a
Customer
|
| • |
Enter a Cash Receipt and Apply the Payment
|
| • |
Enter a Cash Receipt and Apply the Payment
for a National Account
|
| • |
Apply a Payment to an Invoice
|
| • |
Post transactions and Batches
|
| • |
Create, Print, and Post a Refund Check
|
After completing this chapter, students should be
able to:
| • |
Enter and post transactions using the
transaction level or batch posting method
|
| • |
Enter the different types of transactions in
Receivables Management
|
| • |
Enter and post customer payments
|
| • |
Enter transactions involving national
accounts
|
| • |
Apply Receivables documents
|
| • |
Recover batches due to posting interruption
|
Chapter 4: Maintaining Records
This chapter examines the functionality available to
maintain your Receivables Management records. This
chapter focuses on placing and removing customers holds.
The process to edit or void posted transactions as well
as handle NSF charges is covered in detail. Time is
spent discussing the procedure for changing and deleting
records, removing historical information and the effects
of removing this history. Retrieving information is also
a focus of this chapter. Time is also spent discussing
the inquiry windows and reports that can be generated
from the Receivables Management module.
Main Topics
| • |
Handling NSF checks, Voiding, and Waiving
Posted Transactions
|
| • |
Change and Delete Records
|
| • |
Edit posted transactions
|
| • |
Remove History
|
| • |
Reconcile
|
| • |
Retrieve Information
|
| • |
Creating Report Options
|
| • |
Creating and Printing Report Groups
|
Labs
| • |
Void a Customer Invoice
|
| • |
Assess NSF Charge for a Customer
|
| • |
Verify Original Document has been Voided
|
After completing this chapter, students should be
able to:
| • |
Place and remove customer holds
|
| • |
Handle NSF checks
|
| • |
Waive finance charge
|
| • |
Void open and historical transactions
|
| • |
Edit posted transactions
|
| • |
Change and delete customer records
|
| • |
Remove historical Receivables information
|
| • |
Inquire and report on customer information
|
Chapter 5: Period-End Procedures
This chapter examines the processes that are
completed at the end of the month, period, calendar and
fiscal year. This chapter focuses on the errors that may
cause Receivables Management to be out of balance with
the General Ledger.
You examine the reports that should be printed prior
to performing the closing process. Time is spent
examining what actually takes place during the closing
process and the two types of closings: calendar year and
fiscal year.
Main Topics
| • |
Period-end Checklist
|
| • |
Aging Process
|
| • |
Assess Finance Charges
|
| • |
Print and/or Reprint Customer Statements
|
| • |
Transfer Sales Commission
|
| • |
Write Off Documents
|
| • |
Paid Sales Transaction Removal
|
| • |
Reconcile Receivables Management to General
Ledger
|
| • |
Closing the Fiscal Period
|
| • |
Calendar Year-end Closing
|
| • |
Fiscal Year-end Closing
|
| • |
Tax Year-end Close
|
After completing this chapter, students should be
able to:
| • |
Complete the processes that are performed at
the end of an accounting period
|
| • |
Complete the processes that performed at the
end of a calendar or fiscal year
|
| • |
Perform the Year-end closing process
|
Appendix A: SmartList
This appendix discusses the use of SmartList to
access financial data. There are also optional exercises
that can be completed by students if there is time in
class.
Main Topics
| • |
Using SmartLists
|
| • |
Creating Objects
|
| • |
Using the Search Button
|
| • |
Saving New Objects as Favorites
|
Labs
| • |
Create a SmartList Inquiry for Customers
|
| • |
Export the results to Microsoft Word
|
| • |
Create a SmartList Inquiry for Customer
Addresses
|
| • |
Create a SmartList Inquiry for Receivables
Transactions
|
| • |
Add Additional Search Criteria and Sorting
Options
|
| • |
Save query as a Favorite
|
After completing this appendix, students should be
able to:
| • |
Use SmartLists to access valuable financial
data
|
| • |
Create new SmartList objects
|
| • |
Use the Search button to manage the
information in a view
|
| • |
Explain the various options that are
available when using SmartLists
|
Appendix B: Case Study
This appendix includes a case study of receivables
management. The case study allows you to practice what
you have learned in a comprehensive exercise. The case
study is organized such that each task builds on the
previous task.
Based on country-specific needs, this chapter is
optional for classroom presentation.
Main Topics
| • |
Setup
|
| • |
Daily Procedures
|
| • |
Reports
|
| • |
Period End Procedures
|
After completing this appendix, students should be
able to:
| • |
Set up and maintain receivables management.
|
| • |
Achieve a comprehensive understanding of how
the various parts of Receivables Management are
interconnected
|
Appendix C: Test Your Knowledge
This section includes a number of interactive
questions and exercises which test your knowledge of
Receivables Management.
Main Topics
| • |
Customer Class Setup
|
| • |
Customer Maintenance
|
| • |
Transaction Entry
|
| • |
Cash Receipt Entry
|
| • |
Posted Transactions
|
| • |
Retrieve Information
|
| • |
Period End Procedures
|
| • |
Year End Procedures
|
| • |
Receivables Management Quiz
|
After completing this chapter, students should be
able to:
| • |
Answer the questions in the Test Your
Knowledge section of this Receivables Management
workbook.
|
| • |
Have more confidence in their ability to use
Receivables Management in their company
|
Appendix D: Answers to Labs and Quizzes
This section includes the answers to all the labs
that appear through out the manual as well as the case
study. It also includes the answers to all the quiz
items from Appendix C.
|